Ideal / Desired Pathways of Care (“to WHERE”)
Milestone
By completing this task, you will have:
- For each “station”:
- listed the current pathway of care and main “pain points” scored by relevance
- and listed desired actions (i.e., KSCS: Keep, Stop, Change, Start)
- Clear actions mapped and planned for each defined behaviours, a responsible team member appointed, as well as determined the feasibility and timing
- Filled in the specific slides on the project deck
Guidance
Aim: To design the Ideal/Desired Pathways of Care of your clinic.
Objective: Address the main, unmet needs and “pain points” experienced previously.
Method: Go back to the list of behaviours that define the “how to” of that specific “station” of the pathway of care. Each should be analysed and labelled as per the general intervention you aim for (i.e., KSCS). Consider the different options available and prioritise them in terms of feasibility, probability of success and why. This will be followed by a more detailed implementation plan – to structure the next step.
Setting
- Self-brainstorming session
- Working with the Core Team
- Current Pathways of Care are defined clearly – so you can determine your Ideal Pathways of Care. Keep in mind – more complex situations may need a ‘Person-centred’ approach.
- It is more important to keep the door of possibilities open and the “ideal scenario” thinking going – without inhibiting perceptions of lack of feasibility of a potential new setting. Time to dream of having superpowers!
Tools
